You may return your parking credentials to our office at your earliest convenience.
FAQ Category Archives:
I lost my monthly parking permit or access card. What should I do?
If you have lost or forgotten your parking pass or sticker, please call us as soon as you can safely do so at (302) 651-3600. Daily rates and additional charges may apply.
How do I transfer to another lot?
Please contact our office. In most cases, you can complete the transfer over the phone or by logging in to our customer portal.
Can I access the garage when the “FULL” light is on?
Yes, all monthly parkers have access to their location even if the full sign is on.
Where do I put my sticker?
Please place your barcode sticker in the lower corner on the inside of the passenger side front windshield.
Do I get a specific space?
Only those parkers paying for reserved parking have specific spaces assigned.
Do you offer Auto-Pay so that my parking invoice is paid automatically every month?
Yes, auto-pay is preferred and can be self-managed in our customer portal.
How long is the parking contract?
Individual monthly parker contracts are month-to-month. Cancellations must be received 10 days in advance.
When is the monthly payment due?
All payments are due on the first of each month.
Will my access card work at Colonial Airport Parking?
No, but you can visit Colonial Airport Parking for discount coupons.